Powerful Features for
Trainers and Clients

You complete a short questionnaire about your goals, fitness level, schedule, and budget. Our algorithm surfaces the top trainer matches for you — you can then browse profiles, read reviews, and book a free intro call before committing.

We consider your fitness goals, experience level, location, preferred training format (online or in-person), budget, available times, and any health considerations you share.

Absolutely. You're never locked in. If you're unsatisfied with your trainer, you can browse and switch at any time — no questions asked.

All trainers are verified with recognised certifications (NASM, ACE, REPS, UKSCA, etc.) and undergo background checks before listing. You can view their credentials on their profile.

Trainers set their own rates. The prices are shown on the trainer's profile. Discounts may be available at the discretion of the trainer.

Not at all. Many of our trainers specialise in working with complete beginners. Your questionnaire answers help us match you with someone suited to your current level.

Yes. When browsing, you can filter trainers by their preferred venue — gym, outdoor, virtual, hybrid, or at home. Your own preference is also captured in the questionnaire for matching.

You’ll receive personalised programmes directly from your trainer in your dashboard. Direct messaging coming soon.

Your questionnaire responses — including your health info, goals, and preferences — are never shared automatically. They are only shared once you have completed an intro call with a matched trainer and both parties choose to go official. You are always in control of when this happens.

Yes. Your trainer builds a fully personalised programme based on your goals, current fitness level, available equipment, and schedule. Plans are updated regularly as you progress.

Create an account, select 'I'm a Trainer', then complete the 7-step onboarding questionnaire. Your profile goes live once your certifications are verified — usually within 48 hours.

You need at least one recognised certification (NASM, ACE, REPS Level 3, or equivalent), valid insurance to pass our identity verification. A profile photo and short bio are also required and can be updated on their trainer’s dashboard settings.

Our current algorithm matches clients to your profile based on your listed specialties and location.

A client's health info, goals, and preferences are only shared with you once you've both completed an intro call and the client chooses to go official. This consent-first approach means you receive a complete, accurate picture of each client — and they trust you with it.

Yes, completely. You set your own session rates, pack prices, and monthly retainer amounts. Your availability calendar is fully under your control and can be updated at any time in the trainer’s dashboard settings.

Yes. All trainers must hold a recognised PT certification and valid professional insurance. These are verified before your profile is published.

Clients can securely pay-as-you-go or subscribe monthly when booking. Funds are paid out to the trainer’s bank account after 2 business days and deducting our 0.7% platform transaction fee.

Yes. You can list both formats on your profile and clients can choose. Many trainers on Trainerfy offer hybrid packages — it's entirely up to you.

Cancellations adhere to the standard 24-hour policy and subject to Trainer’s discretion. The standard wording is linked when requesting to book a service, so the client is aware. Trainer’s will be able to update this in their dashboard soon.

Yes. You're never obligated to accept a client